Start Date: July
Position: Retail/Online Associate
Term: 5 days per week / Permanent / can commit to 1 year at minimum
Schedule: Tuesday - Saturday each week as a base schedule. Note: some scheduling flexibility is required to assist with staff cover so you must be able and happy to work public holidays and the occasional full weekend.
We are looking for an effortless match with the Paper Plane ethos and team – someone who is genuinely passionate about interior design and fashion, and loves spending time with people. If you are a professional and engaging individual who thrives in a lively retail environment, we want to hear from you!
This role includes a mix of store front retail sales, inventory management, and online store dispatch & customer service. Being able to multitask effectively is essential. It is high-paced and physically demanding, so the ideal candidate will be energetic, highly organised, precision-oriented, a fast learner, and overall have a strong work ethic.
Required attributes
- looking for work long-term (can commit to 1 year at minimum)
- have a genuine passion for Paper Plane, interior design and fashion
- have strong written and verbal communication skills
- have a sharp eye and passion for organisation, visual merchandising and presentation
- be a proactive team player; personable, helpful, adaptable and reliable
- be solution-oriented; be calm and professional under pressure
- be a critical thinker, fast working and self-motivated
- value precision and detail
- love gift wrapping
Required skills
- must have 2 years retail (homewares/fashion) or online store dispatch customer service and sales experience
- confident with Apple OS, web-based applications and Microsoft Office
Preferred skills
- experience with Vend POS system, Shopify and Go Sweet Spot
Responsibilities include
In-Store Retail
- process transactions via Vend point of sale system
- customer engagement and sales
- build and maintain thorough product knowledge
- maintain shop presentation to a high standard
- cleaning duties
Inventory Management
- restock sold goods in store
- process incoming goods
- maintain a well-organised stockroom
- cleaning duties
Online Store
- online order dispatch
- customer service via phone & email
- process returns & exchanges
- gift wrapping
Application details
- Please submit a CV and cover letter detailing why you want to work for Paper Plane, and what makes you a great fit for our team and this role. Please include your availability and any scheduling limitations.
- Position queries: ops@paperplanestore.com / attn: Demi
- Submission: Please submit your CV & Cover Letter in person if possible, preferably between 9am - 4pm Monday - Friday so we can say hello. Or submit via email to ops@paperplanestore.com / attn: Demi
- IMPORTANT: KEEP AN EYE ON YOUR EMAIL JUNK FOLDER FOR OUR REPLIES. THEY OFTEN LAND THERE :-)