Start Date: late-June / early-July
Term: 5 days per week / Permanent | can commit to 1 year at minimum
Schedule: Tuesday – Saturday
- must be able and happy to work through Christmas / New Years
- must be able and happy to work the occasional full weekend
- must be able and happy to work public holidays
This role includes a mix of store front retail sales, inventory management, stock processing, and online store dispatch & customer service. Attention to detail, and being able to multitask effectively is essential. It is high-paced and physically demanding, so the ideal candidate will be energetic, highly organised, precision-oriented, a fast learner, and overall have a strong work ethic.
Required Attributes –
- must be looking for work long-term (can commit to 1 year at minimum)
- have a genuine passion for Paper Plane, interior design and fashion
- thrive in a retail environment, love building customer relationships
- have strong written and verbal communication skills
- have a sharp eye and passion for organisation and presentation
- be a proactive team player; personable, helpful, adaptable and reliable
- be solution-oriented; be calm and professional under pressure
- be a critical thinker, fast working and self-motivated
- value precision and detail
- love gift wrapping
Required Skills –
- must have 2 years retail (homewares/fashion) or online store dispatch customer service and sales experience
- confident with Apple OS, web-based applications and Microsoft Office
Preferred Skills –
- experience with Vend POS system, Shopify and Go Sweet Spot
Responsibilities –
In-Store Retail (support)
- customer engagement and sales
- building and maintaining strong ongoing customer relationships
- process transactions via Vend point of sale system
- visual merchandising
- maintain shop presentation to a high standard
- build and maintain thorough product knowledge
- day-to-day shop merchandising
- gift wrapping
- cleaning duties
Inventory Management
- restock sold goods in store
- process incoming goods
- maintain a well-organised stockroom
- cleaning duties
Online Store Support
- online order dispatch
- customer service via phone & email
- process returns & exchanges
- gift wrapping
Application Details –
- Please submit a CV and cover letter detailing why you want to work for Paper Plane, and what makes you a great fit for our team and this role. Please include your availability and any scheduling limitations.
- Position queries / submission: ops@paperplanestore.com / ATTN: Demi
- KEEP AN EYE ON YOUR EMAIL JUNK FOLDER FOR OUR REPLIES. THEY OFTEN LAND THERE :-)